Privacy Policy

Last Updated: November 19, 2024

Pretty Flawless Hair Co ("we", "our", "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website [www.prettyflawlesshairco.com (http://www.prettyflawlesshairco.com/)] ("Site") and make purchases from our online natural haircare store.

By using our Site or purchasing our products, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We collect both personal and non-personal information when you visit our Site, make a purchase, or communicate with us.

Personal Information

• Name (First and Last)

• Email Address

• Phone Number

• Billing and Shipping Address

• Payment Information (credit card details, PayPal, etc.)

• Order History and details of your purchases

Non-Personal Information

• Browser Information and device type

• IP Address and geolocation data

• Cookies (see our Cookie Policy below)

• Page Views and interactions on our website

2. How We Use Your Information

We use the information we collect to provide and improve our services, and to enhance your shopping experience. Specifically, we use your information for the following purposes:

• Processing Orders: To complete and fulfill your purchase, including shipping and handling, customer service, and payment processing.

• Customer Communication: To send order updates, confirmations, shipping notifications, and any customer support communications you may need.

• Marketing and Promotions: With your consent, we may send you marketing emails about new products, special promotions, or updates. You can opt-out at any time by clicking "unsubscribe" in the email or contacting us directly.

• Website Functionality: To improve user experience on the website, including ensuring the Site’s security and performance.

• Analytics: To analyze trends, administer the Site, and track users' movement around the Site for marketing and improvement purposes.

3. How We Protect Your Information

We take reasonable precautions to protect your personal information. Our website uses encryption and secure sockets layer (SSL) technology to safeguard sensitive information, such as payment details, during transmission. We also store your personal data in secure systems and restrict access to authorized personnel only.

However, please note that no method of internet transmission or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted third-party service providers for the purposes outlined below:

• Payment Processors: We use trusted third-party services (e.g., PayPal, Stripe) to process payments. These services may collect and store your payment information in accordance with their privacy policies.

• Shipping & Delivery: We share your address and order details with delivery services (e.g., USPS, FedEx, DHL) to fulfill your orders.

• Marketing Partners: If you have opted into marketing communications, we may share your email with third-party email marketing platforms (e.g., Mailchimp).

• Legal Compliance: We may disclose your information if required by law, in response to a legal request, or to protect our rights and property.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies (e.g., web beacons, analytics tools) to enhance your experience on our website, personalize content, and analyze how the Site is used. Cookies are small data files that are placed on your device when you visit a website.

You can control cookie settings in your browser, including blocking or deleting cookies, but please note that this may affect the functionality of certain features on our Site.

6. Your Rights and Choices

You have the right to:

• Access: Request a copy of the personal data we hold about you.

• Correction: Request that we correct any information that is inaccurate or incomplete.

• Deletion: Request that we delete your personal information (subject to certain legal exceptions).

• Opt-Out of Marketing: If you no longer wish to receive promotional emails, you can unsubscribe by clicking the "unsubscribe" link in the email or by contacting us directly.

• Data Portability: Request that we transfer your personal data to another organization (where applicable).

To exercise any of these rights, please contact us at [support@prettyflawlesshairco.com (mailto:support@prettyflawlesshairco.com)].

7. Third-Party Links

Our website may contain links to other websites. Please be aware that we are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any third-party websites you visit.

8. Children’s Privacy

Our Site is not intended for use by children under the age of 13. We do not knowingly collect or maintain personal information from children under 13. If we learn that we have inadvertently collected personal data from a child under 13, we will take steps to delete such information.

9. International Transfers

If you are located outside of [United States Of America], please be aware that any personal information you provide may be transferred to and processed in the United States or other countries where our servers are located. By using our Site and providing your information, you consent to such transfers.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting a notice on our website or by sending an email to the address you have provided. The "Last Updated" date at the top of this page will be revised accordingly.

11. Contact Us

If you have any questions about this Privacy Policy or the way we handle your personal information, please feel free to

Pretty Flawless Hair Co

Email:

support@prettyflawlesshairco.com