Pretty Flawless HairCo Policies
Thank You for ordering with PrettyFlawlessHairCo!
WE ASK YOU KEEP YOUR BILLING ADDRESS AND SHIPPING ADDRESS THE SAME. WE DO NOT SHIP T0 P.O BOXES. PLEASE ENSURE THAT THE BILLING ADDRESS YOU ARE ENTERING IS CORRECT AND ASSOCIATED WITH YOUR BANK CARD. YOUR CARD WILL NOT PROCESS THE PAYMENT IF YOU DO NOT ENTER THE CORRECT BILLING ADDRESS.
Once a transaction is declined, if you see a pending transaction on your card, it will fall off and only indicate that you attempted to complete the transaction.
PLEASE SHIP TO AN ACTUAL ADDRESS, AS WE DO NOT SHIP TO P.O BOXES.
FAQs.
1. How long is processing, shipping, and handling?
It takes 7-10 business days to process and dispatch your purchase. Processing occurs Monday through Friday. (If you order on Friday, it will be processed the following business day, which is Monday.) Express shipping orders take 2 to 3 business days.
Domestic Express Shipping is 2-3 Business days depending on your location.
Domestic Regular Flat Rate Shipping is 5-7 Business days depending on your location.
International Shipping is 7-10 Business days depending on your location.
All Packages Delivery is with FedEx. Business days are Monday-Friday.
2. When will my tracking number start to update?
After getting a tracking email, Shipping Activity will be available after 24 hours. Your tracking number will be sent to your email. Please check your spam folder if you do not see it in your inbox. If you have not received a tracking number after three days of placing your order, please email support@prettyflawlesshairco.com.
3. Can I make changes to my order?
To ensure prompt delivery, all purchases are handled daily. Therefore, orders cannot be edited or changed once your payment is complete.
4. May I return my order?
All Sales Are Final.
5. When will I receive my refund?
All sales Are Final.
6. May I make an exchange?
All Sales Are Final.
Our Business Hours are;
Monday-Friday 10AM-6PM Eastern Time
Saturday &
Sundays-CLOSED
If you have any questions or concerns, please feel free to Contact Us At
support@prettyflawlesshairco.com
Disclaimer
At PrettyFlawless HairCo, we are dedicated to providing high-quality, all-natural hair care products designed to nourish and promote healthy hair. While our products are formulated using natural ingredients, individual results may vary. Please conduct a patch test before full use to ensure compatibility with your skin and hair type. If irritation occurs, discontinue use immediately and consult a healthcare professional.
Our products are not intended to diagnose, treat, cure, or prevent any medical condition. Always consult with a dermatologist or healthcare provider before starting any new hair care regimen, especially if you have underlying conditions or sensitivities.
PrettyFlawless HairCo is not responsible for any adverse reactions resulting from the use of our products.